As usual, I quickly got hot under the collar and prepared for a catastrophe when there was a logical explanation and an easy fix.
The CSR at the natural gas company said the computer's automatic adjustment of our equal payment plan was faulty due to an estimated bill last winter. The estimate was way higher than our actual use, and although it was later manually fixed, the high figure was used to figure the new monthly payments.
So our new equal payment plan is $160, $2 a month higher than it was. Crisis averted!
A $2 increase, I can live with! :)
September 27th, 2006 at 04:26 pm
September 27th, 2006 at 05:50 pm 1159379453
So glad it was a glitch that could be easily fixed!